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Microscope Camera as a Tool in Digital Morphology

2021. The project used a microscope camera to reduce the turnaround time of morphology results reporting for critical patients presenting afterhours to the emergency department.

Tags: Efficiency

https://aci.health.nsw.gov.au/ie/projects/microscope-camera-as-a-tool-in-digital-morphology

Southcare Outreach Service (SOS)

2021. The Southcare Outreach Service is a new model of care that delivers a rapid response, multidisciplinary team to clients aged over 65 years in their home to prevent presentations to the emergency department.

NSW Health Award

Tags: Aged health, Integrated care

https://aci.health.nsw.gov.au/ie/projects/southcare_outreach_service

VIP Project: Reducing Re-presentations and Readmissions to Hospital for Very Intensive Patients

2021. The VIP project developed a strategy to identify Very Intensive Patients (VIPs) who are at high risk of re-presenting to hospital and implemented methods to address their medical and psycho-social needs. This new model of care has reduced the need

Tags: Efficiency, Integrated care

https://aci.health.nsw.gov.au/ie/projects/vip-project

Addressing Domestic Violence

2021. This project has been designed to improve the response that people who experiencing domestic violence receive when they access services from Lismore Base Hospital. It is multifaceted and includes improving the resources and training available to

Tags: Patient safety

https://aci.health.nsw.gov.au/ie/projects/addressing-domestic-violence

Improved Comprehensive Service for Adolescents who Re-present to the Emergency Department

2021. This project has two objectives. Firstly, it is designed to improve the mental health service for adolescents who present to Lismore Base Hospital’s emergency department. Secondly, it is designed to provide a more streamlined and comprehensive

Tags: Paediatric, Mental health

https://aci.health.nsw.gov.au/ie/projects/improved-comprehensive-service-for-adolescents

Innovative Service Delivery Model

2018. Western Sydney Local Health Districtestablished a Mental Health Acute Assessment Team at Cumberland Hospital. The service responds to relevant Triple Zero calls via a dispatch system, using dedicated paramedics and mental health clinical nurse

NSW Health Award

Tags: Mental health, Integrated care

https://aci.health.nsw.gov.au/ie/projects/innovative-service-delivery-model

Winter, Spring, Summer and Falls in NSW Ambulance

2021. NSW Ambulance introduced a falls package to address the year-round problem of falls in people aged 65 and over in the community. It incorporated a new falls risk assessment, protocol, clinical pathway and screening tool for paramedics, as well as

Tags: Falls

https://aci.health.nsw.gov.au/ie/projects/winter-spring-summer-falls

On Time, Every Time for People with Parkinson’s

2018. To ensure 75 per cent of PD patients at Coffs Clinical Network are identified within four hours of admission, receive medications on time and have a carer who is satisfied with the patient’s medication management.

NSW Health Award

Tags: Patient safety, Medication

https://aci.health.nsw.gov.au/ie/projects/on-time-parkinsons

Look, Listen, Feel: Reducing Seclusion and Restraint

2022. Seclusion and restraint are increasingly common interventions used within emergency departments. Reducing the use of these practices is vital to improving the quality of mental health care patients and their families receive when presenting to

Tags: Mental health

https://aci.health.nsw.gov.au/ie/projects/look-listen-feel

Proactive Escalation Planning to Resolve Demand

2021. Belmont Hospital introduced a 24-hour escalation plan and daily emergency report, to help emergency department staff manage periods of high demand, without reducing the quality or timeliness of patient care.

Tags: Patient flow

https://aci.health.nsw.gov.au/ie/projects/proactive-escalation-planning