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Flow of Emergency Theatre Cases at Hornsby

2018. This project will improve the safety and efficiency of the emergency surgical patient journey.

Tags: Surgery, Patient flow

https://aci.health.nsw.gov.au/ie/projects/fetch

Aged Care Rapid Response Team

2021. A geriatric outreach service offering virtual assessments and home visits to help people remain at home or in their Residential Aged Care Facility.

Tags: Virtual care, Aged health

https://aci.health.nsw.gov.au/ie/projects/aged-care-rapid-response-team

Intensive Care Unit patient and family videoconferencing model

2021. The service uses existing technology at the patient’s bedside and an approved NSW Health videoconferencing platform to facilitate family meetings and maintain family connections.

Tags: Virtual care, Consumer engagement

https://aci.health.nsw.gov.au/ie/projects/intensive-care-patient-family-video-conferencing

Eyes Open: Improving service delivery for the Royal North Shore Hospital ophthalmology service

2019. The ophthalmology service delivers excellent ophthalmic care, however, patient and staff feedback demonstrate that the service delivers a poor patient and staff experience. This project focused on identifying opportunities for improvement that

Tags: Consumer engagement, Staff experience, Ophthalmology

https://aci.health.nsw.gov.au/ie/projects/eyes-open

Complex Care Coordination in NSW Emergency Departments

2018. Royal North Shore Hospital is developing a clinical pathway for people who frequently present to hospital emergency departments with chronic pain and complex conditions, which will be rolled out across the state following evaluation of the pilot

Tags: Integrated care

https://aci.health.nsw.gov.au/ie/projects/complex-care-coordination

Transit Lounge Remodel

2017. Royal North Shore Hospital designed and implemented an efficient, patient-centred model of care in the transit lounge, which improved patient flow and satisfaction.

Tags: Efficiency

https://aci.health.nsw.gov.au/ie/projects/transit-lounge-remodel

Improving Clinical Review in the Northern Sydney Home Nursing Service

2017. This project defined the role of the resource representative and increased awareness of this role among staff at Northern Sydney Home Nursing Service, to ensure patients are referred to the most appropriate clinician.

Tags: Integrated care

https://aci.health.nsw.gov.au/ie/projects/improving-clinical-review

Building Bridges and Pathways: Improving Service Access for Young People

2021. This project involved six mental health services working together to improve communication and referral pathways, so that young people receive the care they need as quickly and efficiently as possible.

Tags: Mental health, Referral

https://aci.health.nsw.gov.au/ie/projects/building-bridges-and-pathways

Improving Access to Non-Acute Mental Health Beds

2018. This project creates efficiencies in the provision of non-acute mental health beds across the Northern Sydney Local Health District by improving referral and communication processes and providing a better overall experience for patients and staff.

Tags: Mental health, Patient flow, Referral

https://aci.health.nsw.gov.au/ie/projects/improving-access-to-beds

Gut Instinct: Optimising the Colorectal Patient Journey

2020. This project aimed to optimise clinical care and experience provided to Colorectal patients undergoing Bowel Resection (with or without stoma) at RNSH through: - Provision of an intensive preoperative education package to patients and carers/family -

Tags: Gastroenterology

https://aci.health.nsw.gov.au/ie/projects/gut-instinct