Hay Physiotherapy Service implemented a telehealth model of care for appropriate patients, to better manage its waiting list and allow patients across vast geographical regions to access physiotherapy services in a timely and convenient way, particularly during service interruptions.

This is a staff-based wellbeing initiative program; designed to demonstrate an increase in staff satisfaction and workplace engagement.

This clinical pathway, will provide a basic flow of clinical care for patients who are experiencing early psychosis, or who are at ultra-high risk of developing psychosis.

The ophthalmology service delivers excellent ophthalmic care, however, patient and staff feedback demonstrate that the service delivers a poor patient and staff experience. This project focused on identifying opportunities for improvement that relate specifically to patient and staff experiences, and then implementing sustainable changes to address these experiences.

The appointment booking process for clients accessing the Fairfield Orthopaedic Hip and Knee Service was modified to enable the Culturally and Linguistically Diverse (CALD) population greater access to the service.

The Children’s Hospital at Westmead developed and implemented an interdisciplinary lumbar puncture teaching package for Junior Medical Officers and nursing staff. The simulation-based teaching covered early stylet removal techniques, patient positioning, needle positioning, troubleshooting and analgesia.