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Partnering with Consumers
 

Partners in Care

Partners in Care

This project supports staff who are trained in health coaching but are not providing it to patients on a regular basis. It also introduced an evaluation framework to continually assess the training and support needs of staff in South Eastern Sydney Local Health District.
Added: 24 April 2018|Last updated: 14 May 2021
Nurse - Patient Clinical Handover Engagement Huddle

Nurse - Patient Clinical Handover Engagement Huddle

An auditing process at Sydney/Sydney Eye Hospital revealed that patients are not as involved as they could be during the routine bedside handover processes that occur between nursing shifts. A project was established to address this, and in doing so, improve the safety and satisfaction of the patient.
Sydney Hospital and Sydney Eye Hospital
Added: 5 April 2019|Last updated: 22 April 2019
Engaging Patients as Partners in Care

Engaging Patients as Partners in Care

This project brings together patients, families, carers and healthcare staff to act as partners in care and treatment planning.
South East Regional Hospital
Added: 4 December 2018|Last updated: 13 December 2018
REACH Out

REACH Out

REACH Out is an independent patient and family activated response system for small sites. The REACH response is provided by on off-site patient flow team via Telehealth.
Nyngan Multipurpose Service
Added: 15 November 2018|Last updated: 30 November 2018
Bridging Cultures

Bridging Cultures

Mid North Coast Local Health District empowered Aboriginal patients to manage their own health care, by providing education, information on services, self-management strategies, culturally-sensitive care and links to community health services.
Added: 25 May 2018|Last updated: 11 June 2018
The Patient’s Voice

The Patient’s Voice

Nepean Hospital provided patients in a trial ward with a template containing prompts, so they could deliver a handover of their healthcare journey once a day to nursing staff.
Nepean Hospital
Added: 24 May 2017|Last updated: 29 January 2018
What About Us

What About Us

St George Hospital
Added: 27 November 2017|Last updated: 21 December 2017
Running Away Causes Delay

Running Away Causes Delay

This project reduced the number of patients who absconded (ran away) from the Coffs Harbour Mental Health Inpatient Unit, by implementing an environmental review, courtyard supervision, flexible visiting hours, multidisciplinary team reviews, leave prescriptions and capital works.
Mid North Coast Local Health District
Added: 23 October 2017|Last updated: 6 November 2017
Caring for Our Carers

Caring for Our Carers

Blacktown Mount Druitt Hospital (Blacktown Campus) added Carer Zones to single rooms in its new Clinical Services Building, so carers can stay at the hospital overnight in comfort.
Blacktown Mount Druitt Hospital (Blacktown Campus)
Added: 24 July 2017|Last updated: 8 August 2017
My Recovery: The Consumer-led Journey

My Recovery: The Consumer-led Journey

The Mental Health Recovery Unit (MHRU) implemented an eight-week program that used the Mental Health Recovery Star tool to help consumers set recovery goals and manage their own recovery reviews.
Murrumbidgee Local Health District
Added: 8 February 2016|Last updated: 8 April 2016
Home in the Hospital

Home in the Hospital

This project provided a home-like environment for permanent aged care residents, with improved socialisation and mobility. It also involved residents in care planning and increased the use of Transitional Aged Care Program resources.
Narromine Hospital and Community Health
Added: 2 December 2015|Last updated: 3 December 2015
Tweed Opioid Treatment Program

Tweed Opioid Treatment Program

This project gathered feedback from clients, clinicians and case workers to define a single set of criteria used to assess when clients are eligible to receive medication to take home and consume the next day (called a one-off takeaway).
The Tweed Hospital
Added: 12 October 2015|Last updated: 26 October 2015

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