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Efficiency
 

Improving Medication Administration in Custody

The Improving Medication Administration in Custody project improves the medication administration process for people in custody in NSW public correctional facilities.
Justice Health and Forensic Mental Health Network
Added: 31 October 2022|Last updated: 24 November 2022

Know before you go: Transforming surgical access

This project is improving the pre-admissions clinic process for elective joint replacement patients at The Sutherland Hospital.
Sutherland Hospital and Community Health Service
Added: 28 October 2022|Last updated: 24 November 2022

Slide into headspace Demand Management Strategy

This project considered issues contributing to long wait times and implemented service-wide interventions to enhance access to mental health support services for young people.
headspace Bondi Junction
Added: 21 April 2022|Last updated: 28 April 2022

VIP Project: Reducing Re-presentations and Readmissions to Hospital for Very Intensive Patients

The VIP project developed a strategy to identify Very Intensive Patients (VIPs) who are at high risk of re-presenting to hospital and implemented methods to address their medical and psycho-social needs. This new model of care has reduced the need for hospital-based care by using interagency partners in the primary care sector to provide support for VIPs in the community.
Hunter New England Local Health District
Added: 18 December 2015|Last updated: 8 November 2021

Elimination of Hepatitis C in a Prison Setting

The Justice Health & Forensic Mental Health Network introduced the first hepatitis C virus elimination program in the NSW correctional setting.
Justice Health and Forensic Mental Health Network
Added: 6 June 2018|Last updated: 8 November 2021

The SIMPLE Project: A Sustainable Inventory Management Process for Lean Environments

Sutherland Hospital implemented a new procurement process, to provide staff with efficient access to products that deliver safe patient care in the right place, at the right time.
Sutherland Hospital and Community Health Service
Added: 27 November 2017|Last updated: 8 November 2021

Sterilising and Perioperative Clinical Redesign

The project team identified an opportunity to enhance the patient experience at Concord Hospital by increasing operational efficiency between the sterilising department and operating theatres. Following a review, a range of recommendations were implemented to improve inter-departmental communication and processes, streamline workflows, and enhance workforce morale.
Concord Repatriation General Hospital
Added: 20 August 2018|Last updated: 8 November 2021

Microbiology Extension of Services

The Department of Microbiology at Royal Prince Alfred Hospital reconfigured its staff rosters, to better manage peaks and troughs in specimen processing. This optimised staff workflow and enhanced the delivery of services to the local health district.
Royal Prince Alfred Hospital
Added: 27 April 2018|Last updated: 8 November 2021

Identifying the Right Carer or Person to Contact for Patients at Blacktown Hospital

Blacktown Hospital educated administration staff on the importance of maintaining accurate contact details in patient records. It also displayed signage in the emergency department to remind families and carers to include their contact details on the patient’s admission form.
Blacktown Mount Druitt Hospital (Blacktown Campus)
Added: 14 March 2017|Last updated: 2 June 2021

Proactive Escalation Planning to Resolve Demand

Belmont Hospital introduced a 24-hour escalation plan and daily emergency report, to help emergency department staff manage periods of high demand, without reducing the quality or timeliness of patient care.
Belmont Hospital
Added: 19 May 2017|Last updated: 19 May 2021

Microscope Camera as a Tool in Digital Morphology

The project used a microscope camera to reduce the turnaround time of morphology results reporting for critical patients presenting afterhours to the emergency department.
Shoalhaven HospitalNSW Pathology
Added: 12 April 2021|Last updated: 29 April 2021

Pharmaceutical Procurement Proves Prosperous

This project developed a process for the procurement (selection and purchasing) of medications that considered patient benefits, prescriber choice, cost and logistics. This included the development of a Pharmaceutical Procurement Pack, as well as open communication and engagement with key stakeholders.
Central Coast Local Health District
Added: 14 March 2017|Last updated: 21 April 2021

Innovation in Colonoscopy Services: Direct Access Colonoscopy Clinic

Summary The Direct Access Colonoscopy Clinic (DACC) is an innovative nurse-led clinic that fast tracks people with a positive faecal occult blood test who meet set clinical criteria through to colonoscopy, thus avoiding the wait time to see a gastroenterologist.
Far West Local Health District
Added: 18 December 2018|Last updated: 21 April 2021

End the Wait for Endoscopy at Wollongong Hospital

Wollongong Hospital developed electronic scheduling systems, patient education materials and a clinical review process, to reduce wait times in its Endoscopy Unit.
Wollongong Hospital
Added: 24 April 2018|Last updated: 20 April 2021

Bread tags for wheelchairs

Bread tags for wheelchairs is an initiative taking place at St George Hospital, aimed to encourage the separation of waste. The initiative contributes to the overall aim to completely eliminate desk rubbish bins at the hospital, so that staff are forced to separate all of their waste. Bread tags are recycled to fund wheelchairs in South Africa.
St George Hospital
Added: 18 February 2020|Last updated: 20 April 2021

Implementation of Advanced Radiotherapy Technology to Improve Clinical Outcomes in Rural NSW

After the successful implementation of quality improvement projects, the technology utilisation rate (intensity-modulated radiotherapy and volumetric modulated arc therapy) rose to over 70% in 2020, compared to below 22% in 2017 and stereotactic ablative body radiotherapy treatment is now available at Central West Cancer Care Centre, Orange.
Orange Health Service
Added: 1 March 2021|Last updated: 15 March 2021

A Brush with Justice

The Justice Health and Forensic Mental Health Network is implementing six identified solutions to improve access to oral health services for people in custodial and forensic settings across NSW.
Justice Health and Forensic Mental Health Network
Added: 5 November 2020|Last updated: 12 November 2020

Capacity Leveraging, Earlier Access, Redefining Early Discharge

Capacity Leveraging, Earlier Access, Redefining Early Discharge is a partnership between Justice Health, Forensic Mental Health Network and Corrective Services New South Wales, to develop a joint access strategy to create effective and efficient patient flow at the Metropolitan Remand and Reception Centre in Silverwater.
Justice Health and Forensic Mental Health Network
Added: 5 November 2020|Last updated: 12 November 2020

Improving Graythwaite Outcomes (iGO)

The project focused on achieving better outcomes, reduced length of stay and improved experiences for patients admitted to Graythwaite Rehabilitation Centre (GRC), Ryde Hospital.
Ryde Hospital
Added: 5 November 2020|Last updated: 12 November 2020

Right Patient Right Bed

Right Patient Right Bed examined ways to minimise clinical risk where there are delays in transferring patients from Kempsey District Hospital to Port Macquarie Base Hospital.
Kempsey District Hospital
Added: 20 August 2020|Last updated: 3 September 2020

Optimising Screening and Isolation for Carbapenemase-producing Enterobacterales

Screening for carbapenemase-producing enterobacterales (CPE) and isolation in single rooms while awaiting test results is recommended for hospitalised patients who are at risk of CPE carriage. However, single rooms are limited in hospitals and isolation can adversely impact on patients. This project studied the effect of a rapid CPE test on reducing the time that patients are unnecessarily placed in isolation pending screening results....
Royal Prince Alfred Hospital
Added: 18 August 2020|Last updated: 3 September 2020

Improving pre-hospital major trauma clinical performance

This project aims to identify reasons for the secondary retrieval and address areas where improvements to paramedic management may be made.
NSW Ambulance
Added: 24 March 2020|Last updated: 20 April 2020

Randwick campus redevelopment Green Travel Plan

The Randwick campus redevelopment Green Travel Plan and implementation plan sets out: future targets for staff travel mode share, specifically a reduction in car driver mode share; travel demand management strategies for visitors, patients, staff and supplier/service personnel; and initiatives to implement and monitor such travel measures.
South Eastern Sydney Local Health District
Added: 18 February 2020|Last updated: 3 March 2020

Collect ME@Home

This project will improve the NSW Health Pathology Nepean Home Collection Service. This is in response to an anticipated increase in service demands as a result of the redevelopment of Nepean cancer care centre service.
NSW Health Pathology
Added: 2 December 2019|Last updated: 12 December 2019

Karitane redesign intake systems project

This project aims to streamline the intake process to improve equitable and timely access for referred families.
Karitane
Added: 26 August 2019|Last updated: 29 August 2019

From interventional radiology scheduling to safety (Patient FIRSTs)

This project was a complete redesign of interventional radiology processes. This includes improving: scheduling practices, protocolling practices, patient experience, patient information, communication between team, clinical handover.
Illawarra Shoalhaven Local Health District
Added: 26 August 2019|Last updated: 29 August 2019

Quality control under the microscope

To provide a statewide quality control approach that delivers more timely and reliable diagnostic test results to assist in improving patient care by December 2020.
NSW Health Pathology
Added: 26 August 2019|Last updated: 29 August 2019

Healthy ED Healthy Hospital

The Healthy ED Healthy Hospital project aimed to improve safe and timely emergency care within an agreed timeframe in a bid to improve patient safety and outcomes.
The Maitland Hospital
Added: 26 August 2019|Last updated: 29 August 2019

Sutherland Clinical Assessment and Nursing Documentation (SCAND) project

This project aims to improve the inconsistency of nursing documentation across Sutherland Hospital, focusing on the importance of clinical assessment in nursing. This goal is to consistently communicate nurse findings and actions through documentation in a patient’s healthcare record.
Sutherland Hospital and Community Health Service
Added: 16 July 2019|Last updated: 31 July 2019

Rethinking pathology testing in the ICU - arterial blood gas

To understand current ordering practices within the intensive care unit, specifically: who initiates arterial blood gas sampling; what are the clinical indications; when are these investigations performed; how many investigations are performed
Nepean Blue Mountains Local Health District
Added: 3 May 2019|Last updated: 9 May 2019

Ten to one: FASS Lidcombe sample receipt redesign project

To simplify and consolidate the receipt process for criminalistics and toxicology samples at the Forensic and Analytical Science Service, Lidcombe by improving efficiency, streamlining service delivery and enhancing the stakeholder experience.
NSW Health Pathology
Added: 6 May 2019|Last updated: 9 May 2019

NSWHP flow cytometry model of service

NSWHP flow cytometry services have developed over time, with no coordinated strategic plan to provide optimal care to all patients and service to all doctors throughout NSW. The opportunity of this project is to investigate all possible models of service and determine the best way in which to deliver a world class, value based public flow cytometry service that is renowned for both excellence and innovation....
NSW Health Pathology
Added: 6 May 2019|Last updated: 9 May 2019

A Joint Effort: patient centred redesign in rheumatology outpatients

This project aims to implement a sustainable and patient centred service for patients attending the rheumatology outpatient clinics at Royal Prince Alfred Hospital.
Royal Prince Alfred Hospital
Added: 24 April 2019|Last updated: 9 May 2019

Increasing Access and Efficiency of the Medical Imaging Department’s Service for Emergency Patients

This project improves the median turnaround time for emergency department patients receiving scans at Royal North Shore Hospital.
Royal North Shore Hospital
Added: 24 April 2019|Last updated: 9 May 2019

Clinical Patient Flow Rounds

This program evaluates and re-invents St Vincent's Hospital’s weekly rapid discharge rounds model. This is carried out by introducing ward-level clinical leads and creating better documentation around discharge plans. The goal is to improve safe and timely patient discharges.
St Vincent's Hospital
Added: 29 March 2019|Last updated: 12 April 2019

Preventative model of care at the Moruya dental clinic

This project explored how demand for dental services can be met and sustained over time, with a focus on preventative care.
Southern NSW Local Health District
Added: 15 February 2019|Last updated: 28 February 2019

Implementing and Embedding the National Surgical Quality Improvement Program in NSW

This project focuses on designing tools and resources for NSW hospitals to implement the National Surgical Quality Improvement Program (NSQIP) in their service.
Agency for Clinical Innovation
Added: 10 December 2018|Last updated: 13 December 2018

ODDS Project: Clinical Consumables

The Ordering, Delivery, Distribution and Storage project at Blacktown Hospital aims to improve the effectiveness and efficiency of consumable stock management practice; this includes imprest and non-stock items.
Blacktown Mount Druitt Hospital (Blacktown Campus)
Added: 19 November 2018|Last updated: 13 December 2018

Equal Access for the Culturally and Linguistically Diverse

The appointment booking process for clients accessing the Fairfield Orthopaedic Hip and Knee Service was modified to enable the Culturally and Linguistically Diverse (CALD) population greater access to the service.
Fairfield Hospital
Added: 19 October 2018|Last updated: 20 November 2018

Shared Clinical Review Across Four Rural Health Services

A project to implement a shared mortality and morbidity clinical review process across four small rural health services in northeast Victoria. The project includes development of standardised tools and the formation of a collaborative clinical review forum to help address the common risks experienced by patients in care at small rural health services in the region.
Albury Wodonga Health
Added: 26 September 2018|Last updated: 6 November 2018

We’ve Got Your Back – Improving Access to Care

Wait times for patients to see a neurosurgeon at Westmead Hospital were previously as long as 12 months. By using existing clinical resources and identifying waste within the current system, patient wait times for appropriate treatment of back pain have been significantly reduced. The project also identified an opportunity to increase revenue by up to $450,000 per annum.
Westmead Hospital
Added: 15 August 2018|Last updated: 30 August 2018

Improving Access to Non-Acute Mental Health Beds

This project creates efficiencies in the provision of non-acute mental health beds across the Northern Sydney Local Health District by improving referral and communication processes and providing a better overall experience for patients and staff.
Macquarie Hospital
Added: 20 August 2018|Last updated: 30 August 2018

When’s it my turn? The Maitland Hospital Paediatric Ambulatory Care Service

The project focuses on the referral, waitlist and appointment booking processes of the Maitland Hospital Paediatric Ambulatory Care Service to deliver timely, efficient and effective care to children.
The Maitland Hospital
Added: 27 August 2018|Last updated: 30 August 2018

Reducing the Time Frame to Complete the Electronic Donor Record

This project developed a number of tools and guides to help staff collect data and enter it into the electronic donor record more efficiently.
NSW Organ and Tissue Donation Service
Added: 8 May 2018|Last updated: 23 May 2018

Saved by the Phone: Enhancing the Pre-admission Process

Staff at Blue Mountains District ANZAC Memorial Hospital implemented a standardised phone screening tool with fasting instructions, to prepare patients for their surgical procedure.
Blue Mountains District ANZAC Memorial Hospital
Added: 2 May 2018|Last updated: 16 May 2018

Reviewing Ambulance Dispatcher Administrative Responsibilities

This project is looking at opportunities to streamline and integrate the administrative duties of ambulance dispatchers, to increase the amount of time they have available to deliver care to people in the community.
NSW Ambulance
Added: 29 March 2018|Last updated: 3 May 2018

Westmead Hospital Echocardiography Clinic Redesign

This project aimed to optimise the efficiency and sustainability of the Echocardiography Clinic at Westmead Hospital, by streamlining processes, distributing resources efficiently and delivering better services to the Western Sydney community, ahead of the opening of the new acute services building in 2020.
Westmead Hospital
Added: 24 April 2018|Last updated: 3 May 2018

Appropriate Distribution and Just Utilisation of Supplies Techniques (ADJUST)

Prince of Wales Hospital implemented a cost-saving strategy in the cardiothoracic intensive care unit, incorporating ordering and procurement practices, storage management and intra-hospital stock rotation.
Prince of Wales Hospital
Added: 15 February 2018|Last updated: 1 March 2018

Transit Lounge Remodel

Royal North Shore Hospital designed and implemented an efficient, patient-centred model of care in the transit lounge, which improved patient flow and satisfaction.
Royal North Shore Hospital
Added: 28 November 2017|Last updated: 15 December 2017

Completing the Admission Checklist in Mental Health Rehabilitation Units

Sutherland Hospital Mental Health Rehabilitation Unit implemented new policies and processes for managing admissions, then educated staff on the changes.
Sutherland Hospital and Community Health Service
Added: 27 October 2017|Last updated: 10 November 2017

Confusing Directions: Finding the Right Pathway for People with Delirium

Hunter New England Mental Health implemented a new screening tool and staff education to ensure patients with delirium are provided with the right care pathway.
Hunter New England Local Health District
Added: 23 October 2017|Last updated: 6 November 2017

Eye Focus

Westmead Hospital developed and implemented a series of policies, protocols and guidelines to better manage referrals from health professionals and improve waiting times in its ophthalmology outpatient clinics.
Westmead Hospital
Added: 15 August 2017|Last updated: 25 August 2017

Better Flow, Better Journey: Improving Mental Health Acute Care

MNCLHD introduced a number of solutions to improve the flow and patient journey through its Mental Health Acute Care Services.
Mid North Coast Local Health District
Added: 23 August 2017|Last updated: 25 August 2017

Improving Patterns of Care for Oncology Inpatients

This project conducted a review of the care delivered to patients admitted to the oncology and palliative care wards at Westmead Hospital. As a result, changes were implemented that aimed to improve the coordination of care, reduce length of stay and streamline the discharge process.
Westmead Hospital
Added: 15 August 2017|Last updated: 25 August 2017

Redesigning the Orthodontics Journey

This project aims to reduce waiting times and improve the quality of care delivered to orthodontic patients at the Sydney Dental Hospital.
Sydney Dental Hospital
Added: 16 August 2017|Last updated: 25 August 2017

Reducing 28-day mental health readmissions

The project aims to reduce 28-day mental health readmissions in Western Sydney Local Health District by identifying the key issues which lead to high readmission rates, and to implement targeted solutions to address these factors. Changes to the admissions, care co-ordination and discharge processes were implemented. Consumer, family and carer input into care planning was emphasised, along with the patient journey from admission to discharge and transition to the community....
Western Sydney Local Health District
Added: 26 April 2017|Last updated: 28 April 2017

STAT MH: Safe, Timely Access to Mental Health

This project will implement a number of solutions to reduce clinical variability and length of stay in acute adult mental health inpatient units. These include a new model of care, new care coordination and discharge process, new patient flow and demand management systems, enhanced consumer engagement, and workforce review and development.
South Western Sydney Local Health District
Added: 14 March 2017|Last updated: 28 April 2017

Book It: The Planned Patient Admission Project

This project aims to introduce a transparent Referral for Admission process within Nepean Blue Mountains Local Health District. A review of existing processes, policies, documentation and support provided to staff and consumers was undertaken.
Nepean Blue Mountains Local Health District
Added: 26 April 2017|Last updated: 28 April 2017

Improving the Efficiency of External Pathology Results

The Heart and Lung Clinic at St Vincent’s Hospital Sydney implemented a number of changes to the way it follows up and communicates external pathology results. This included the development of a new standard operating procedure, a dedicated area for reviewing patient files, new staff rosters, patient information brochures, patient database updates and standardised communication tools.
St Vincent's Hospital
Added: 7 April 2017|Last updated: 21 April 2017

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