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Emergency Care
 

Don’t fall for it, follow the steps!

Don’t fall for it, follow the steps!

Post falls assessments are attended by nurses after patients have a fall in the St George Hospital emergency department.
St George Hospital
Added: 16 September 2019|Last updated: 1 October 2019
Improving management of dental trauma in the emergency department

Improving management of dental trauma in the emergency department

This project will provide a structured clinical and oral health referral pathway in the emergency department of Sutherland Hospital, for the first aid management of dental trauma.
Sutherland Hospital and Community Health Service
Added: 10 September 2019|Last updated: 25 September 2019
RAPID: Revamping the admission process to inpatient departments

RAPID: Revamping the admission process to inpatient departments

RAPID is a collection of projects that were developed by staff at Shoalhaven Hospital to address a range of issues. These issues contributed to a delayed medical patient journey across three areas: limited bed access, aged care assessment team referral process, fragmented interdisciplinary communication.
Shoalhaven District Memorial Hospital
Added: 26 August 2019|Last updated: 29 August 2019
Healthy ED Healthy Hospital

Healthy ED Healthy Hospital

The Healthy ED Healthy Hospital project aimed to improve safe and timely emergency care within an agreed timeframe in a bid to improve patient safety and outcomes.
The Maitland Hospital
Added: 26 August 2019|Last updated: 29 August 2019
Less time in ED: zero tolerance for patients with emergency department stays of more than 24 hours

Less time in ED: zero tolerance for patients with emergency department stays of more than 24 hours

St Vincent’s Hospital Sydney is working to improve patient and staff safety, and the overall experience in the emergency department. The focus is on eliminating extended lengths of stay in the ED.
St Vincent's Hospital
Added: 26 August 2019|Last updated: 29 August 2019
EvE - Emergency vs Emergency (Surgery)

EvE - Emergency vs Emergency (Surgery)

Westmead Hospital Division of Surgery and Anaesthetics is implementing a number of solutions to improve the surgical journey for Category 5 and 6 emergency patients. The project includes the development of pathways for patients to enable a more structured approach to the booking and completion of emergency surgery, including possible hospital admission avoidance for suitable patients. Business rules to ensure equity and clinical coordination and assessment....
Westmead Hospital
Added: 7 May 2019|Last updated: 9 May 2019
Increasing Access and Efficiency of the Medical Imaging Department’s Service for Emergency Patients

Increasing Access and Efficiency of the Medical Imaging Department’s Service for Emergency Patients

This project improves the median turnaround time for emergency department patients receiving scans at Royal North Shore Hospital.
Royal North Shore Hospital
Added: 24 April 2019|Last updated: 9 May 2019
Environmental Cleaning of Ambulances

Environmental Cleaning of Ambulances

To reduce the risk of healthcare associated infections in NSW Ambulance. This will provide safer care for patients and improve the working environment for paramedics.
NSW Ambulance
Added: 7 December 2018|Last updated: 13 December 2018
Clinical History on Emergency X-Ray Referrals

Clinical History on Emergency X-Ray Referrals

Incomplete clinical history information on emergency x-ray referrals can lead to insufficient imaging, missed pathologies, longer time spent in emergency and higher radiation doses. This project aims to ensure that a concise clinical history is included on every emergency x-ray referral at the Cowra Health Service. This will enable accurate imaging and diagnostic reporting and lead to the best possible outcome for patients....
Western NSW Local Health District
Added: 17 September 2018|Last updated: 1 October 2018
Flow of Emergency Theatre Cases at Hornsby

Flow of Emergency Theatre Cases at Hornsby

This project will improve the safety and efficiency of the emergency surgical patient journey.
Hornsby Ku-ring-gai Hospital
Added: 17 September 2018|Last updated: 1 October 2018
Innovative Service Delivery Model

Innovative Service Delivery Model

Western Sydney Local Health Districtestablished a Mental Health Acute Assessment Team at Cumberland Hospital. The service responds to relevant Triple Zero calls via a dispatch system, using dedicated paramedics and mental health clinical nurse consultants.
Western Sydney Local Health District
Added: 28 May 2018|Last updated: 22 June 2018
Improving the Critical Care Advisory Service

Improving the Critical Care Advisory Service

Western NSW Local Health District enhanced its Critical Care Advisory Service by conducting an audit, delivering staff education, streamlining clinical pathways and improving the patient experience.
Western NSW Local Health District
Added: 6 June 2018|Last updated: 21 June 2018
On Time, Every Time for People with Parkinson’s

On Time, Every Time for People with Parkinson’s

To ensure 75 per cent of PD patients at Coffs Clinical Network are identified within four hours of admission, receive medications on time and have a carer who is satisfied with the patient’s medication management.
Mid North Coast Local Health District
Added: 9 May 2018|Last updated: 28 May 2018
Winter, Spring, Summer and Falls in NSW Ambulance

Winter, Spring, Summer and Falls in NSW Ambulance

NSW Ambulance introduced a falls package to address the year-round problem of falls in people aged 65 and over in the community. It incorporated a new falls risk assessment, protocol, clinical pathway and screening tool for paramedics, as well as education materials for consumers and general practitioners.
NSW Ambulance
Added: 2 May 2018|Last updated: 22 May 2018
Complex Care Coordination in NSW Emergency Departments

Complex Care Coordination in NSW Emergency Departments

Royal North Shore Hospital is developing a clinical pathway for people who frequently present to hospital emergency departments with chronic pain and complex conditions, which will be rolled out across the state following evaluation of the pilot program.
Royal North Shore Hospital
Added: 23 April 2018|Last updated: 8 May 2018
Reviewing Ambulance Dispatcher Administrative Responsibilities

Reviewing Ambulance Dispatcher Administrative Responsibilities

This project is looking at opportunities to streamline and integrate the administrative duties of ambulance dispatchers, to increase the amount of time they have available to deliver care to people in the community.
NSW Ambulance
Added: 29 March 2018|Last updated: 3 May 2018
Detecting Delirium in the Emergency Department

Detecting Delirium in the Emergency Department

Belmont District Hospital implemented an education package for nursing staff, to improve the use of the Confusion Assessment Method (CAM) screening tool in the emergency department (ED). The CAM tool is an affordable and easy way to dramatically improve the outcomes of patients presenting to the ED with delirium.
Added: 14 February 2018|Last updated: 1 March 2018
Transit Lounge Remodel

Transit Lounge Remodel

Royal North Shore Hospital designed and implemented an efficient, patient-centred model of care in the transit lounge, which improved patient flow and satisfaction.
Royal North Shore Hospital
Added: 28 November 2017|Last updated: 15 December 2017
It Takes Two

It Takes Two

It Takes Two was designed to educate nursing staff and managers on NSW Health and local policies regarding medication handling, with the aim of improving patient safety in the emergency department.
St George Hospital
Added: 27 October 2017|Last updated: 10 November 2017
Police Ambulance Early Access to Mental Health Assessment via Telehealth

Police Ambulance Early Access to Mental Health Assessment via Telehealth

HNELHD provided iPads to police and ambulance staff, so they can access mental health triage and support for consumers at the scene of the emergency.
Hunter New England Local Health District
Added: 15 August 2017|Last updated: 25 August 2017
The Sexual Assault Crisis Response Project

The Sexual Assault Crisis Response Project

The Violence, Abuse and Neglect Service developed integrated and cost-effective solutions to support clients who present to the emergency department at Wollongong Hospital following a sexual assault.
Illawarra Shoalhaven Local Health District
Added: 15 August 2017|Last updated: 25 August 2017
Nambucca Valley Specialist Wound Intervention Service

Nambucca Valley Specialist Wound Intervention Service

This project improved access to community wound clinics, so patients who have or are at risk of wounds can consistently receive best practice care in a timely manner.
Mid North Coast Local Health District
Added: 18 August 2017|Last updated: 25 August 2017
Proactive Escalation Planning to Resolve Demand

Proactive Escalation Planning to Resolve Demand

Belmont Hospital introduced a 24-hour escalation plan and daily emergency report, to help emergency department staff manage periods of high demand, without reducing the quality or timeliness of patient care.
Belmont Hospital
Added: 19 May 2017|Last updated: 5 June 2017
Reducing the Need for Red Cell Transfusions

Reducing the Need for Red Cell Transfusions

This project implemented a guideline in the emergency department to help staff manage patients with chronic anaemia due to iron deficiency.
Nepean Hospital
Added: 13 December 2016|Last updated: 20 January 2017
Feeling Safe in the Emergency Department

Feeling Safe in the Emergency Department

This project optimises consumer and staff safety in the ED and ensures SWSLHD provides consistent, therapeutic care to all mental health patients.
South Western Sydney Local Health District
Added: 29 November 2016|Last updated: 22 December 2016
Emergency Surgery: Why The Wait?

Emergency Surgery: Why The Wait?

The Tweed Hospital implemented a number of solutions to streamline and improve the surgical journey of emergency surgery patients. These included education for staff and patients, development of new care pathways and implementation of electronic booking and referral systems.
The Tweed Hospital
Added: 30 November 2016|Last updated: 16 December 2016
Providing Appropriate Care for Residents in Aged Care (PAC4RAC)

Providing Appropriate Care for Residents in Aged Care (PAC4RAC)

This project aims to reduce the number of unnecessary ambulance transfers of aged care residents, by developing a patient-centred care model. This model will determine the most appropriate care pathway, allow clinicians to deliver timely healthcare services and provide the patient with appropriate care in their home.
NSW AmbulanceNorthern Sydney Local Health DistrictTwilight Aged Care
Added: 7 December 2016|Last updated: 16 December 2016
The Redesign of General Medicine Services Across The Sydney Children’s Hospitals Network

The Redesign of General Medicine Services Across The Sydney Children’s Hospitals Network

This project reviewed the admission pathway and model of care for admitted general medicine patients, and optimised the workforce structure to improve the delivery of safe, efficient and high-quality care.
Sydney Children's Hospital Network
Added: 12 August 2016|Last updated: 19 August 2016
Improving Prescription of Venous Thromboembolism Prophylaxis for Admitted Medical Patients

Improving Prescription of Venous Thromboembolism Prophylaxis for Admitted Medical Patients

Liverpool Hospital implemented an education program for emergency department staff, to ensure venous thromboembolism prophylaxis is prescribed to all appropriate patients on admission.
Liverpool Hospital
Added: 29 April 2016|Last updated: 29 July 2016
ReADI: Redesigning Access and Discharge Through Innovation

ReADI: Redesigning Access and Discharge Through Innovation

Royal Darwin Hospital redesigned its patient flow systems, with an estimated date of discharge tool and electronic patient journey board.
Top End Health Service, Northern Territory
Added: 26 April 2016|Last updated: 28 April 2016
PsychED for Kids

PsychED for Kids

To provide young people aged 12-17 years with timely access to mental health assessments in the emergency department, with the aim of reducing avoidable admissions and length of stay in hospital.
Mid North Coast Local Health District
Added: 14 April 2016|Last updated: 28 April 2016
One in the Bed

One in the Bed

Broken Hill Base Hospital implemented a streamlined discharge process, a discharge lounge and a Hospital in the Home service, to improve the flow of patients through the emergency department.
Broken Hill Base Hospital
Added: 15 April 2016|Last updated: 28 April 2016
Southcare Outreach Service (SOS)

Southcare Outreach Service (SOS)

The Southcare Outreach Service is a new model of care that delivers a rapid response, multidisciplinary team to clients aged over 65 years in their home to prevent presentations to the emergency department.
South Eastern Sydney Local Health District
Added: 19 February 2016|Last updated: 7 March 2016
Kempsey Patient Transport Project

Kempsey Patient Transport Project

MNCLHD upgraded the Patient Transport Service and expanded its capacity to provide after-hours services. It also educated emergency department (ED) staff on how to use these services most effectively.
Mid North Coast Local Health District
Added: 6 January 2016|Last updated: 20 January 2016
VIP Project: Reducing Re-presentations and Readmissions to Hospital for Very Intensive Patients

VIP Project: Reducing Re-presentations and Readmissions to Hospital for Very Intensive Patients

The VIP project developed a strategy to identify Very Intensive Patients (VIPs) who are at high risk of re-presenting to hospital and implemented methods to address their medical and psycho-social needs. This new model of care has reduced the need for hospital-based care by using interagency partners in the primary care sector to provide support for VIPs in the community.
Hunter New England Local Health District
Added: 18 December 2015|Last updated: 20 January 2016
Pathways to Health: General Practitioner Referrals to Nepean Hospital

Pathways to Health: General Practitioner Referrals to Nepean Hospital

The project developed a standardised referral process for emergency department admissions and increased awareness of outpatient clinics and community health services among general practitioners in Nepean Blue Mountains Local Health District.
Nepean Hospital
Added: 13 November 2015|Last updated: 6 January 2016
Correcting the Tap Leakages

Correcting the Tap Leakages

Grafton Base Hospital encouraged general practitioners to follow a new care pathway for patients requiring an ascitic tap procedure, to reduce avoidable emergency department admissions and improve the patient experience.
Grafton Base Hospital
Added: 21 October 2015|Last updated: 9 November 2015
Teamwork the Mid North Coast Way: From ED to Urgent Care Centre

Teamwork the Mid North Coast Way: From ED to Urgent Care Centre

Wauchope District Memorial Hospital transformed its emergency department into an Urgent Care Centre, which is equipped to treat patients with minor illness or injury. Patients that require emergency care for serious or critical conditions are transferred by NSW Ambulance directly to Port Macquarie Base Hospital. The successful transition was underpinned by a comprehensive communications strategy made possible by the formation of a dynamic team which included key representatives from health and the community....
Wauchope District Memorial Hospital
Added: 21 October 2015|Last updated: 4 November 2015
Improving Management of Long Stay Patients

Improving Management of Long Stay Patients

Liverpool Hospital implemented a sustainable process for monitoring, management and early escalation of long stay patients. The goal was to provide a structure for helping clinical teams develop appropriate and high-quality patient management plans.
Liverpool Hospital
Added: 8 July 2015|Last updated: 4 November 2015
Making National Emergency Access Target (NEAT) Work

Making National Emergency Access Target (NEAT) Work

This project examined the sequence of events from arrival to the ward and transfer of patients admitted to an inpatient ward through the emergency department, to identify improvements that would reduce the number of admitted patients with an ED length of stay of more than four hours.
Tamworth Rural Referral Hospital
Added: 12 October 2015|Last updated: 26 October 2015
Improved Management of Miscarriage

Improved Management of Miscarriage

This project created a flowchart to guide clinical staff on the correct procedures for storing, viewing and testing products of conception. Staff education and a new patient feedback process was also implemented.
Tumut District Hospital
Added: 9 October 2015|Last updated: 23 October 2015
Improving Clinical Communication at the Aged Care Emergency Service

Improving Clinical Communication at the Aged Care Emergency Service

This project trained residential aged care facility and emergency department staff in the Identify, Situation, Background, Assessment and Recommendation (ISBAR) clinical handover tool to enhance the effectiveness of the Aged Care Emergency (ACE) service.
Hunter New England Local Health DistrictHunter New England and Central Coast Primary Health Network
Added: 6 October 2015|Last updated: 21 October 2015
PleDG: Please don’t go, it’s worth the wait

PleDG: Please don’t go, it’s worth the wait

Health outcomes are poorer for patients if they disengage from a service before receiving or completing care. This project is working to ensure that at the Broken Hill Health Service emergency department: patients receive the right care at the right time and in the right place; patients needing access to emergency care can access it when they need it; patients will remain engaged with the emergency services to achieve optimal management of their medical conditions; staff can focus on their...
Broken Hill Base Hospital
Added: 20 August 2015|Last updated: 26 August 2015
Improving Queanbeyan Health Service Admitted National Emergency Access Target

Improving Queanbeyan Health Service Admitted National Emergency Access Target

At Queanbeyan Health Service (QHS) 74% of patients admitted to an emergency department bed stay longer than four hours. In 2014 Admitted National Emergency Access Target (NEAT) performance in QHS was 36%. This project implements solutions to improve patient flow and improve NEAT by 20% in 2015.
Queanbeyan District Hospital
Added: 20 August 2015|Last updated: 25 August 2015
Beat it! Every patient, every time

Beat it! Every patient, every time

The Beat It! (Beat the Mental Health National Emergency Access Target) project used clinical redesign methodology to identify barriers to the timely and efficient assessment, treatment, admission or discharge of mental health consumers presenting to Wyong Hospital emergency department. Solutions were developed to address the root causes of delays to reduce lengthy waiting times and enhance the consumer experience. Improved communication and collaboration between the divisions and teams will also enhance staff and consumer satisfaction....
Wyong Public Hospital
Added: 6 August 2015|Last updated: 21 August 2015
Improving Your Image: Timely Access to Radiology Services

Improving Your Image: Timely Access to Radiology Services

Imaging departments across NSW are struggling to balance emergency, inpatient and outpatient care with resources. The increasing demand for medical imaging presents further difficulties in meeting expected timeframes, particularly for examination and reporting turnaround times. The radiology department will assist referring clinicians in making the patient’s journey through the hospital as efficient as possible by minimising delays, and improving timely access to medical imaging services....
Nepean Hospital
Added: 19 August 2015|Last updated: 21 August 2015
Paediatric Fever Management Education Program

Paediatric Fever Management Education Program

Development of a fever management education program for parents with limited health literacy
University of Sydney
Added: 25 June 2014|Last updated: 10 July 2015
Vertebrae Fractures: Rural Management Adaptions

Vertebrae Fractures: Rural Management Adaptions

This project developed clear management plans with standardised clinical products and processes, formal education and training, and enhanced clinical governance.
Mid North Coast Local Health District
Added: 27 May 2015|Last updated: 27 May 2015
Improving Admitted National Emergency Access Targets Performance

Improving Admitted National Emergency Access Targets Performance

A four-bed Emergency Medicine Unit (EMU) is planned for the ED of Orange Health Service, to admit selected patients with conditions that can be dealt with in less than 24 hours but don’t require high-level nursing care or monitoring. This will avoid referrals, formal admission and registrar review, ensuring rapid transfer home after a short stay. Patients with certain conditions will be admitted to the EMU on specific pathways to ensure compliance, avoid bed block and enable nurse-led transfer of...
Orange Health Service
Added: 31 March 2015|Last updated: 17 April 2015
Emergency Nurses Extended Practice Project

Emergency Nurses Extended Practice Project

This project focused on ensuring that patients presenting to the emergency department are able to receive appropriate treatment by an appropriate person, within triage benchmark timeframes, and provided escalation of care to a senior medical officer as required. It was implemented with a supporting clinical governance structure, clinical nurse protocols and standing orders, as well as an education and training program, which defines the extended scope of the emergency registered nurse....
South Eastern Sydney Local Health District
Added: 31 March 2015|Last updated: 17 April 2015
How Access Has Changed Emergency Mental Health Care in the Bush

How Access Has Changed Emergency Mental Health Care in the Bush

Many rural and remote towns have limited access to mental health specialist services and local providers bear the responsibility for emergency mental health care. The Mental Health Emergency Care – Rural Access Program (MHEC-RAP) is a telepsychiatry program established in western NSW to provide accessible specialist emergency mental health care and is available 24 hours 7 days a week. MHEC-RAP is changing the local provision of emergency mental health care. Local providers are no longer ‘flying blind’ as this has...
Broken Hill University Department of Rural Health
Added: 11 March 2015|Last updated: 25 March 2015
Osteoporosis Model of Care

Osteoporosis Model of Care

This is a multidisciplinary team-based model, designed for patients over 50 years of age, presenting to the Emergency Department with a minimal trauma fracture.
Hunter New England Local Health District
Added: 11 April 2012|Last updated: 5 January 2015
Yanagagi Numbadil Nurbul - Walking Together in Friendship

Yanagagi Numbadil Nurbul - Walking Together in Friendship

Bathurst Health Service was one of eight NSW Hospitals to participate in the Aboriginal Identification Hospital Quality Improvement Project. This initiative has considered the needs of Aboriginal people as outlined in the NSW Health Impact Statement to ensure a significant focus on quality improvement and partnering with Aboriginal patients and community.
Western NSW Local Health District
Added: 31 October 2014|Last updated: 19 December 2014
Enhanced Scope of Practice Model of Care

Enhanced Scope of Practice Model of Care

The ESOP Model of Care was designed along with a supporting clinical governance structure, n education and training program and clinical pathways which define the scope of the ESOP Nurse. By developing the current rural nursing workforce to ensure that patients in small communities were able to receive appropriate treatment, by an appropriate person, at the appropriate time, without having to be transferred to larger facilities some distance away....
Murrumbidgee Local Health District
Added: 15 December 2014|Last updated: 15 December 2014
Electronic Chest Pain Pathway (eCPP) in the eMR

Electronic Chest Pain Pathway (eCPP) in the eMR

The seamless, person-centred Electronic Chest Pain Pathway (eCPP) was developed to be compatible with all other pathways. It provided continuous care for patients with deteriorating health and developed key partnerships between the project teams that co-designed the easy to use evidence based tool.
Illawarra Shoalhaven Local Health District
Added: 21 November 2014|Last updated: 15 December 2014
Hand in Hand: Connecting Acute Aged Care Services with Residential Aged Care Facilities

Hand in Hand: Connecting Acute Aged Care Services with Residential Aged Care Facilities

This project aims to provide care to patients in their home for patients who are living in Residential Aged Care Facilities. This will be through either face to face consultations or consultations using Telehealth (video conferencing). This project will also smooth the process for those patients who do need to go to hospital, avoiding lengthy stays in busy Emergency Departments.
Nepean Blue Mountains Local Health District
Added: 4 December 2014|Last updated: 8 December 2014
Impact of Physiotherapy Care in the Emergency Department

Impact of Physiotherapy Care in the Emergency Department

This study will pool data from multiple sites to quantitatively demonstrate the relative efficiency of physiotherapy service compared with the usual care provides for patients presenting to ED with musculoskeletal conditions (triage category 3-5). The study will compare waiting times and overall length of stay for patients presenting to ED with an isolated musculoskeletal injury treated by the physiotherapy practitioner and this data will be compared to the treatment provided by usual care providers to determine if there is a...
Westmead Hospital
Added: 30 October 2014|Last updated: 30 October 2014
Validation and Impact of the 4 Hour Rule in Emergency Departments

Validation and Impact of the 4 Hour Rule in Emergency Departments

The purpose of this partnership project is to assess the impact of the four-hour rule/National Emergency Access Target (NEAT) policy in reducing access block and its effects of Emergency Department (ED) overcrowding on patients before and after its implementation. The large data linkage study will examine the trends and characteristics of patients under the policy in WA hospitals and compare them with similar patients not under the policy....
Simpson Centre for Health Services Research, University of New South Wales
Added: 30 October 2014|Last updated: 30 October 2014
HiRAID: Evaluation of an emergency nursing assessment framework

HiRAID: Evaluation of an emergency nursing assessment framework

The objective of the study was to evaluate HiRAID: an innovated evidence-based assessment framework designed to structure the initial patient assessment of patients presenting to the ED once triaged. The HiRAID components are: collecting a patient History; identifying Red flags; performing a physical Assessment; Interventions; Diagnostics; reassessment and communication. The study employs a pre-test and post-test design, using immersive simulated scenarios, questionnaires and focus groups to evaluate participants’ satisfaction and self-efficiency levels, documentation and assessment performance before and after undertaking...
Sydney Nursing School, University of Sydney
Added: 30 October 2014|Last updated: 30 October 2014
Older People with Musculoskeletal Conditions in Emergency Departments

Older People with Musculoskeletal Conditions in Emergency Departments

Assessment of cognitively impaired older persons with musculoskeletal conditions in Emergency Departments (EDs). To conduct a comparative study assessing pain scores and analgesic administration in cognitively impaired and cognitively intact older people diagnosed with a long bone fracture. To conduct a cluster randomised controlled trial of the Pain Assessment in Advanced Dementia (PAINAD) screening tool for cognitively impaired older people presenting with suspected long bone fracture; To determine if the PAINAD screening tool assists emergency nurses’ pain assessment and facilitates...
Northern Sydney Local Health District
Added: 29 October 2014|Last updated: 30 October 2014
NSW Emergency Department Airway Registry Project

NSW Emergency Department Airway Registry Project

A prospective observational study of the practice of endotracheal intubation in NSW Emergency Departments (EDs) with subsequent development of practice improvement guidelines and training.
Royal North Shore Hospital
Added: 15 October 2014|Last updated: 29 October 2014
Demand for Emergency Service Trends in NSW 2010-15

Demand for Emergency Service Trends in NSW 2010-15

A population based study of Emergency Department utilisation and length of stay in New South Wales. Understanding population level drivers of emergency department demand is important for planning future health resources across NSW, including optimal Emergency Department (ED) capacity and implementing patient focused ED models of care. Such models of care include aged care assessment teams, falls prevention programs, chest pain observation units, short stay units, mental health liaison teams and minor injury or fast track units. The study will...
Royal Prince Alfred Hospital
Added: 27 October 2014|Last updated: 29 October 2014
Trauma Team Redesign

Trauma Team Redesign

A multidisciplinary team, consisting of doctors, nurses, clerical, ambulance and allied health staff from Westmead Emergency Department and Trauma Services improved the trauma patient journey within the Emergency Department.
Westmead Hospital
Added: 5 August 2013|Last updated: 17 October 2014
Cool, Calm and CollectED

Cool, Calm and CollectED

Incident Information Management System (IIMS) reports and the Restraint and Seclusion Register in Wollongong Hospital Emergency Department (WH ED), did not support the anecdotal reports of aggressive incidents. Well documented evidence of the frequency and type of aggression that staff encounter, assists in the planning for a safe, stable environment and appropriate services. It also ensures that the patient is receiving the appropriate treatment and management, with the least restrictive practice. This project developed training and solutions to ensure a...
Wollongong Hospital
Added: 19 August 2014|Last updated: 9 October 2014
Kids Acute Liaison in Mental Health

Kids Acute Liaison in Mental Health

The Kids Acute Liaison in Mental Health (KALM) project established a clear pathway and guideline for all Mental Health presentations to the Emergency Department (ED). This improved collaboration between the ED and Psychological Medicine, ensuring patient care was always the prime focus. This also helped eliminate lengthy delays for patients which in turn improved the National Emergency Access Targets (NEAT).
The Children's Hospital at Westmead
Added: 19 August 2014|Last updated: 26 September 2014
Inclusion in Mainstream Health Services: Using Visuals for people with intellectual disability

Inclusion in Mainstream Health Services: Using Visuals for people with intellectual disability

Aim: This project aims to improve communication between people with disabilities and health professionals in busy mainstream healthcare environments by developing an...
Benefits: Using visual aids for people with intellectual disability in  busy healthcare environments can assist with communication and allay fear and confusion for t...
10 July 2015
Nurse Delegated Emergency Care (NDEC) Project

Nurse Delegated Emergency Care (NDEC) Project

Aim: To provide timely, quality care for patients presenting to EDs in rural and remote areas with low risk, low acuity conditions, and to empower Registered Nu...
Benefits: For patients - access to timely and quality care for less-urgent conditionsFor nurses - a validated and authorised framework to work within their scope of pract...
17 August 2016
Pleural Drains in Adults - Consensus Guidelines

Pleural Drains in Adults - Consensus Guidelines

Aim: Improve the standard of clinical practice in the insertion, management, trouble shooting and removal of pleural drains in adults within NSW hospitals.
Benefits: Improve patient experience and outcomes. Increase awareness of ‘good’ practice in relation to pleural drains. Support managers and clinicians to imp...
15 January 2016
Stroke Clinical Variation Statewide Strategy (SCVSS) & Stroke Clinical Audit Process (SCAP) V2

Stroke Clinical Variation Statewide Strategy (SCVSS) & Stroke Clinical Audit Process (SCAP) V2

Aim: The SCVSS will ensure the delivery of best quality care through a process which regularly assesses clinical variation , determining and  correcting its cau...
Benefits: Reduction in mortality and functional outcomes for stroke (ischaemic and haemorrhagic) patients admitted to NSW public hospitals.
14 July 2015
Eye Emergency Manual - Smart Phone App

Eye Emergency Manual - Smart Phone App

Aim: To provide a quick and simple guide to recognizing important signs and symptoms and management of common eye emergencies for medical and nursing staff in Emerge...
Benefits: This initiative has provided easy access to highly graphical overview of signs, symptoms and management of common eye emergencies.
2 June 2014
Framework for the Statewide Model for Palliative and End-of-Life Care Service Provision

Framework for the Statewide Model for Palliative and End-of-Life Care Service Provision

Aim: To inform the development of a comprehensive model of care for equitable palliative and end-of-life care service provision in NSW.
Benefits: The Framework is the foundation for advancing work towards the Network’s vision that all NSW residents have access to quality care based on assessed need ...
20 January 2014
Minimum Standards for the Management of Hip Fracture in the Older Person

Minimum Standards for the Management of Hip Fracture in the Older Person

Aim: To improve the outcomes of patients with fractured hips requiring surgery and management in NSW.
Benefits: Reduced medical complications, reduced hospital stays and improved patient outcomes.
7 April 2015
Fascia Iliaca Blocks for older people with hip fracture

Fascia Iliaca Blocks for older people with hip fracture

Aim: To develop a toolkit of resources facilitating Fascia Ilaica Block (FIB) as a method of pain management in hip fracture.
Benefits: To assist in the practical application of effective pain management as referred to in the Minimum Standards for Hip Fracture;  To reduce the harm arising f...
9 November 2015

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