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Acute Care

Kids – Who Cares? Navigating Paediatric Admission from Emergency

This project aims to reduce the time children spend in Gosford Hospital emergency department once the decision to admit to the paediatric inpatient unit is made.

Added: 4 November 2022 | Last updated: 24 November 2022

The SIMPLE Project: A Sustainable Inventory Management Process for Lean Environments

Sutherland Hospital implemented a new procurement process, to provide staff with efficient access to products that deliver safe patient care in the right place, at the right time.

Added: 27 November 2017 | Last updated: 8 November 2021

Patient’s Own Medications Handling Process

By 31 December 2020, 80 of patients who surrender their own medications on admission to St Joseph Hospital will get their own medications checked at the point of discharge from...

Added: 20 April 2021 | Last updated: 25 August 2021

Identifying the Right Carer or Person to Contact for Patients at Blacktown Hospital

Blacktown Hospital educated administration staff on the importance of maintaining accurate contact details in patient records. It also displayed signage in the emergency department to remind families and carers to...

Added: 14 March 2017 | Last updated: 2 June 2021

Identifying and Managing Iron Deficiency and Iron Deficiency Anaemia

MLHD identified an alternative option for iron replacement therapy and developed guidelines to deliver it in the community setting where clinically indicated, in collaboration with patients and carers.

Added: 16 August 2017 | Last updated: 27 May 2021

Winter, Spring, Summer and Falls in NSW Ambulance

NSW Ambulance introduced a falls package to address the year-round problem of falls in people aged 65 and over in the community. It incorporated a new falls risk assessment, protocol,...

Added: 2 May 2018 | Last updated: 22 April 2021

MediREACH: Improving Medication Safety for Patients

Murrumbidgee Local Health District developed a process to ensure all patients have a best possible medication history recorded on admission to hospital.

Added: 27 November 2017 | Last updated: 21 April 2021

I AM: Identifying and Addressing Malnutrition

The I AM Project aims to implement a more sustainable and accurate screening process at Prince of Wales Hospital for patients who are malnourished, or at risk of malnutrition.

Added: 7 December 2018 | Last updated: 21 April 2021

Diverting the Stream

Macksville Hospital developed a 24-month New Graduate Program for nursing staff that involved a 12-week intensive induction period, with clinical exposure and support over the course of the program.

Added: 13 March 2017 | Last updated: 20 April 2021

Mirrabrook: A Truly Smoke Free Mental Health Inpatient Unit

Mirrabrook Mental Health Unit introduced a new policy to help nicotine-dependent consumers quit smoking during their inpatient stay. It was supported by staff training, nicotine replacement therapy and carbon monoxide...

Added: 29 May 2017 | Last updated: 8 April 2021

Finger food menu on the specialised dementia and delirium ward

The introduction of finger foods will potentially: increase the opportunity to encourage or enable self-feeding; improve quality of life; increase oral intake and promote weight stabilization while in hospital; and...

Added: 18 February 2020 | Last updated: 23 March 2020

Redesigning mid-meal safety, nutritional accuracy and compliance, knowledge and satisfaction (SNACKS)

This project looks at how the tea-run to adult patients at Westmead Hospital in three wards can be improved to meet the nutritional and individual dietary needs of patients.

Added: 2 December 2019 | Last updated: 12 December 2019

Improving access to medication review in high risk inpatients

The Prince of Wales Hospital is redesigning its clinical pharmacist services to prioritise medication review for inpatients most at risk of medication harm and ensure appropriate documentation of medication reviews.

Added: 3 December 2019 | Last updated: 12 December 2019

MEtabolic MOnitoring Whole Health in Mind

Justice Health and Forensic Mental Health Network identified inconsistent metabolic monitoring as a patient safety risk, and resourced a project team to address this issue. Patients prescribed psychotropic medications are...

Added: 29 November 2019 | Last updated: 12 December 2019

Falls prevention in Gunyah, a neurology and oncology ward in Sutherland Hospital

This project is designed to improve falls prevention in a medical ward in an acute care facility. It identifies the causes of inpatient falls to provide strategies in response.

Added: 17 September 2019 | Last updated: 1 October 2019

Paediatric Access Support Service (PASS)

The Paediatric Access Support Service (PASS) aims to transfer patients to and from Sydney Children’s Hospitals Network inpatient settings efficiently. This would reduce associated workload, and improve the patient and...

Added: 28 August 2019 | Last updated: 29 August 2019

Nurse - Patient Clinical Handover Engagement Huddle

An auditing process at Sydney/Sydney Eye Hospital revealed that patients are not as involved as they could be during the routine bedside handover processes that occur between nursing shifts. A...

Added: 5 April 2019 | Last updated: 22 April 2019

Clinical Patient Flow Rounds

This program evaluates and re-invents St Vincent's Hospital’s weekly rapid discharge rounds model. This is carried out by introducing ward-level clinical leads and creating better documentation around discharge plans. The...

Added: 29 March 2019 | Last updated: 12 April 2019

Engaging Patients as Partners in Care

This project brings together patients, families, carers and healthcare staff to act as partners in care and treatment planning.

Added: 4 December 2018 | Last updated: 13 December 2018

Optimising Pre-operative Patient Blood Management

Wollongong Hospital implemented a program to optimise the pre-operative haemoglobin and iron stores of patients undergoing major elective colorectal, upper gastrointestinal tract and orthopaedic surgery. This will prevent avoidable blood...

Added: 27 August 2018 | Last updated: 30 August 2018

The Smallest Things Can Make the Biggest Difference

Broken Hill Health Service in Far West Local Health District implemented the person-centred sunflower tool, to improve communication and build a rapport between staff, patients and carers.

Added: 29 January 2018 | Last updated: 12 February 2018

The Patient’s Voice

Nepean Hospital provided patients in a trial ward with a template containing prompts, so they could deliver a handover of their healthcare journey once a day to nursing staff.

Added: 24 May 2017 | Last updated: 29 January 2018

What About Us

Added: 27 November 2017 | Last updated: 21 December 2017

Transit Lounge Remodel

Royal North Shore Hospital designed and implemented an efficient, patient-centred model of care in the transit lounge, which improved patient flow and satisfaction.

Added: 28 November 2017 | Last updated: 15 December 2017

Completing the Admission Checklist in Mental Health Rehabilitation Units

Sutherland Hospital Mental Health Rehabilitation Unit implemented new policies and processes for managing admissions, then educated staff on the changes.

Added: 27 October 2017 | Last updated: 10 November 2017

Confusing Directions: Finding the Right Pathway for People with Delirium

Hunter New England Mental Health implemented a new screening tool and staff education to ensure patients with delirium are provided with the right care pathway.

Added: 23 October 2017 | Last updated: 6 November 2017

Increasing the Appropriateness of Dietetic Referrals

This project addressed barriers experienced by nursing staff when using the malnutrition screening tool, by introducing staff education, streamlined education pathways and a cheat sheet for nursing staff.

Added: 23 August 2017 | Last updated: 6 September 2017

Better Flow, Better Journey: Improving Mental Health Acute Care

MNCLHD introduced a number of solutions to improve the flow and patient journey through its Mental Health Acute Care Services.

Added: 23 August 2017 | Last updated: 25 August 2017

Improving Patterns of Care for Oncology Inpatients

This project conducted a review of the care delivered to patients admitted to the oncology and palliative care wards at Westmead Hospital. As a result, changes were implemented that aimed...

Added: 15 August 2017 | Last updated: 25 August 2017

Redesigning the Orthodontics Journey

This project aims to reduce waiting times and improve the quality of care delivered to orthodontic patients at the Sydney Dental Hospital.

Added: 16 August 2017 | Last updated: 25 August 2017

STAT MH: Safe, Timely Access to Mental Health

This project will implement a number of solutions to reduce clinical variability and length of stay in acute adult mental health inpatient units. These include a new model of care,...

Added: 14 March 2017 | Last updated: 28 April 2017

Healthy Mouths in Hospital

This project implemented a more effective method for cleaning dentures in hospital and delivered education session to staff and patients on the link between oral health and systemic infection.

Added: 18 March 2016 | Last updated: 4 April 2016

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