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Acute Care
Acute Care
The SIMPLE Project: A Sustainable Inventory Management Process for Lean Environments
Sutherland Hospital implemented a new procurement process, to provide staff with efficient access to products that deliver safe patient care in the right place, at the right time.
Sutherland Hospital and Community Health Service
Added: 27 November 2017|Last updated: 8 November 2021
Patient’s Own Medications Handling Process
By 31 December 2020, 80 of patients who surrender their own medications on admission to St Joseph Hospital will get their own medications checked at the point of discharge from the hospital.
St Joseph's Hospital
Added: 20 April 2021|Last updated: 25 August 2021
Identifying the Right Carer or Person to Contact for Patients at Blacktown Hospital
Blacktown Hospital educated administration staff on the importance of maintaining accurate contact details in patient records. It also displayed signage in the emergency department to remind families and carers to include their contact details on the patient’s admission form.
Blacktown Mount Druitt Hospital (Blacktown Campus)
Added: 14 March 2017|Last updated: 2 June 2021
Identifying and Managing Iron Deficiency and Iron Deficiency Anaemia
MLHD identified an alternative option for iron replacement therapy and developed guidelines to deliver it in the community setting where clinically indicated, in collaboration with patients and carers.
Murrumbidgee Local Health District
Added: 16 August 2017|Last updated: 27 May 2021
Winter, Spring, Summer and Falls in NSW Ambulance
NSW Ambulance introduced a falls package to address the year-round problem of falls in people aged 65 and over in the community. It incorporated a new falls risk assessment, protocol, clinical pathway and screening tool for paramedics, as well as education materials for consumers and general practitioners.
NSW Ambulance
Added: 2 May 2018|Last updated: 22 April 2021
MediREACH: Improving Medication Safety for Patients
Murrumbidgee Local Health District developed a process to ensure all patients have a best possible medication history recorded on admission to hospital.
Murrumbidgee Local Health District
Added: 27 November 2017|Last updated: 21 April 2021
I AM: Identifying and Addressing Malnutrition
The I AM Project aims to implement a more sustainable and accurate screening process at Prince of Wales Hospital for patients who are malnourished, or at risk of malnutrition.
Prince of Wales Hospital
Added: 7 December 2018|Last updated: 21 April 2021
Diverting the Stream
Macksville Hospital developed a 24-month New Graduate Program for nursing staff that involved a 12-week intensive induction period, with clinical exposure and support over the course of the program.
Macksville District Hospital
Added: 13 March 2017|Last updated: 20 April 2021
Mirrabrook: A Truly Smoke Free Mental Health Inpatient Unit
Mirrabrook Mental Health Unit introduced a new policy to help nicotine-dependent consumers quit smoking during their inpatient stay. It was supported by staff training, nicotine replacement therapy and carbon monoxide monitoring.
Shellharbour Hospital
Added: 29 May 2017|Last updated: 8 April 2021
Finger food menu on the specialised dementia and delirium ward
The introduction of finger foods will potentially: increase the opportunity to encourage or enable self-feeding; improve quality of life; increase oral intake and promote weight stabilization while in hospital; and improve the nutritional intake of patients admitted to the dementia and delirium ward.
Hornsby Ku-ring-gai Hospital
Added: 18 February 2020|Last updated: 23 March 2020
Redesigning mid-meal safety, nutritional accuracy and compliance, knowledge and satisfaction (SNACKS)
This project looks at how the tea-run to adult patients at Westmead Hospital in three wards can be improved to meet the nutritional and individual dietary needs of patients.
HealthShare NSWWestern Sydney Local Health District
Added: 2 December 2019|Last updated: 12 December 2019
Improving access to medication review in high risk inpatients
The Prince of Wales Hospital is redesigning its clinical pharmacist services to prioritise medication review for inpatients most at risk of medication harm and ensure appropriate documentation of medication reviews.
Prince of Wales Hospital
Added: 3 December 2019|Last updated: 12 December 2019
MEtabolic MOnitoring Whole Health in Mind
Justice Health and Forensic Mental Health Network identified inconsistent metabolic monitoring as a patient safety risk, and resourced a project team to address this issue. Patients prescribed psychotropic medications are at increased risk of physical health side effects such as metabolic syndrome. These risks can be identified through regular physical health checks, referred to as metabolic monitoring.
Justice Health and Forensic Mental Health Network
Added: 29 November 2019|Last updated: 12 December 2019
Falls prevention in Gunyah, a neurology and oncology ward in Sutherland Hospital
This project is designed to improve falls prevention in a medical ward in an acute care facility. It identifies the causes of inpatient falls to provide strategies in response.
Sutherland Hospital and Community Health Service
Added: 17 September 2019|Last updated: 1 October 2019
Paediatric Access Support Service (PASS)
The Paediatric Access Support Service (PASS) aims to transfer patients to and from Sydney Children’s Hospitals Network inpatient settings efficiently. This would reduce associated workload, and improve the patient and staff experience.
Sydney Children's Hospital Network
Added: 28 August 2019|Last updated: 29 August 2019
Nurse - Patient Clinical Handover Engagement Huddle
An auditing process at Sydney/Sydney Eye Hospital revealed that patients are not as involved as they could be during the routine bedside handover processes that occur between nursing shifts. A project was established to address this, and in doing so, improve the safety and satisfaction of the patient.
Sydney Hospital and Sydney Eye Hospital
Added: 5 April 2019|Last updated: 22 April 2019
Clinical Patient Flow Rounds
This program evaluates and re-invents St Vincent's Hospital’s weekly rapid discharge rounds model. This is carried out by introducing ward-level clinical leads and creating better documentation around discharge plans. The goal is to improve safe and timely patient discharges.
St Vincent's Hospital
Added: 29 March 2019|Last updated: 12 April 2019
Engaging Patients as Partners in Care
This project brings together patients, families, carers and healthcare staff to act as partners in care and treatment planning.
South East Regional Hospital
Added: 4 December 2018|Last updated: 13 December 2018
Optimising Pre-operative Patient Blood Management
Wollongong Hospital implemented a program to optimise the pre-operative haemoglobin and iron stores of patients undergoing major elective colorectal, upper gastrointestinal tract and orthopaedic surgery. This will prevent avoidable blood transfusions and their complications, along the patient peri-operative journey.
Illawarra Shoalhaven Local Health District
Added: 27 August 2018|Last updated: 30 August 2018
The Smallest Things Can Make the Biggest Difference
Broken Hill Health Service in Far West Local Health District implemented the person-centred sunflower tool, to improve communication and build a rapport between staff, patients and carers.
Added: 29 January 2018|Last updated: 12 February 2018
The Patient’s Voice
Nepean Hospital provided patients in a trial ward with a template containing prompts, so they could deliver a handover of their healthcare journey once a day to nursing staff.
Nepean Hospital
Added: 24 May 2017|Last updated: 29 January 2018
Transit Lounge Remodel
Royal North Shore Hospital designed and implemented an efficient, patient-centred model of care in the transit lounge, which improved patient flow and satisfaction.
Royal North Shore Hospital
Added: 28 November 2017|Last updated: 15 December 2017
Completing the Admission Checklist in Mental Health Rehabilitation Units
Sutherland Hospital Mental Health Rehabilitation Unit implemented new policies and processes for managing admissions, then educated staff on the changes.
Sutherland Hospital and Community Health Service
Added: 27 October 2017|Last updated: 10 November 2017
Confusing Directions: Finding the Right Pathway for People with Delirium
Hunter New England Mental Health implemented a new screening tool and staff education to ensure patients with delirium are provided with the right care pathway.
Hunter New England Local Health District
Added: 23 October 2017|Last updated: 6 November 2017
Increasing the Appropriateness of Dietetic Referrals
This project addressed barriers experienced by nursing staff when using the malnutrition screening tool, by introducing staff education, streamlined education pathways and a cheat sheet for nursing staff.
South East Regional Hospital
Added: 23 August 2017|Last updated: 6 September 2017
Better Flow, Better Journey: Improving Mental Health Acute Care
MNCLHD introduced a number of solutions to improve the flow and patient journey through its Mental Health Acute Care Services.
Mid North Coast Local Health District
Added: 23 August 2017|Last updated: 25 August 2017
Improving Patterns of Care for Oncology Inpatients
This project conducted a review of the care delivered to patients admitted to the oncology and palliative care wards at Westmead Hospital. As a result, changes were implemented that aimed to improve the coordination of care, reduce length of stay and streamline the discharge process.
Westmead Hospital
Added: 15 August 2017|Last updated: 25 August 2017
Redesigning the Orthodontics Journey
This project aims to reduce waiting times and improve the quality of care delivered to orthodontic patients at the Sydney Dental Hospital.
Sydney Dental Hospital
Added: 16 August 2017|Last updated: 25 August 2017
STAT MH: Safe, Timely Access to Mental Health
This project will implement a number of solutions to reduce clinical variability and length of stay in acute adult mental health inpatient units. These include a new model of care, new care coordination and discharge process, new patient flow and demand management systems, enhanced consumer engagement, and workforce review and development.
South Western Sydney Local Health District
Added: 14 March 2017|Last updated: 28 April 2017
Healthy Mouths in Hospital
This project implemented a more effective method for cleaning dentures in hospital and delivered education session to staff and patients on the link between oral health and systemic infection.
Southern NSW Local Health District
Added: 18 March 2016|Last updated: 4 April 2016
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