North Coast Primary Health Network created an outreach clinic that was co-located with a local soup kitchen in Lismore, to bring medical and nursing care to people in need.

This project established a partnership between the local health district, Primary Health Network and private physiotherapists, to pool resources and deliver physiotherapy services in rural communities.

This project trained residential aged care facility and emergency department staff in the Identify, Situation, Background, Assessment and Recommendation (ISBAR) clinical handover tool to enhance the effectiveness of the Aged Care Emergency (ACE) service.

The After Hours Program developed emergency guidelines and online training modules for the most common aged care presentations to emergency departments, including chest pain, stroke, abdominal pain, confusion and tubes. The online training program was created to train residential aged care facility staff in the implementation of these guidelines.

CommunicatingCARE is an aged care education package incorporating Identify, Situation, Background, Assessment and Recommendation (ISBAR) methodology and 'Stop and Watch' early warning tools. The package was developed in consultation with local aged care providers, to help staff identify when a resident’s condition changes and allow them to communicate these changes to other health professionals.

This program aimed to improve the quality of care in residential aged care facilities after hours, through the development of an Emergency Decision Guidelines Tool and staff training package.

VESPA was created as a medium for centre staff and parents to easily and conveniently access video demonstrations of Speech Pathology activities. Data collected over a six month period indicated steady viewing of the resources. This model is readily adapted to other services.