This project established a partnership between the local health district, Primary Health Network and private physiotherapists, to pool resources and deliver physiotherapy services in rural communities.

This project trained residential aged care facility and emergency department staff in the Identify, Situation, Background, Assessment and Recommendation (ISBAR) clinical handover tool to enhance the effectiveness of the Aged Care Emergency (ACE) service.

The After Hours Program developed emergency guidelines and online training modules for the most common aged care presentations to emergency departments, including chest pain, stroke, abdominal pain, confusion and tubes. The online training program was created to train residential aged care facility staff in the implementation of these guidelines.

This program aimed to improve the quality of care in residential aged care facilities after hours, through the development of an Emergency Decision Guidelines Tool and staff training package.