Strategic Plan

The Agency for Clinical Innovation is the lead agency for innovation in clinical care, bringing patients, clinicians and managers together to support innovation, design and implementation.

Our vision is to create the future of healthcare, and healthier futures for the people of NSW.

Our focus on complex system challenges

  • Integrating care at the interface of hospital, primary, community and social care services
  • Delivering healthcare informed by shared-decision making and co-design
  • Reducing low-value clinical care and increasing better value care
  • Improving the experiences of care for Aboriginal people and culturally diverse communities
  • Creating new models of care for people living with mental and physical co-morbidities
  • Reducing over-diagnosis and over-treatment in frail and older people
  • Implementing novel diagnostic and therapeutic technologies in clinical care
  • Embedding analytic tools to support clinical decisions and reflective practice

Our five key directions

Engaging patients, clinicians and managers
1. Engaging patients, clinicians and managers
  • person-centred innovations
  • fostering a stronger clinical voice
  • empowering patients, carers, families and communities
Engaging patients, clinicians and managers
2. Responding with evidence to system challenges
  • promoting evidence-based innovation
  • responding to clinical variation
  • adopting a pipeline of innovation
Engaging patients, clinicians and managers
3. Fostering a learning healthcare system
  • building capacity for innovation
  • seeking synergies to align efforts
  • leveraging evaluation and research
Engaging patients, clinicians and managers
4. Supporting creativity and innovation
  • taking a flexible and rigorous approach
  • focusing on impactful communications
  • catalysing market innovations
Engaging patients, clinicians and managers
5. Investing in our people and developing collective leadership
  • developing talent and teams
  • creating a culture of curiosity and exploration
  • mobilising our workforce

CORE values

The ACI supports and embraces the CORE values of NSW Health:

  • Collaboration
  • Openness
  • Respect
  • Empowerment.
CORE values logo


  • We are connectors, co-designers and capacity-builders
  • We leverage disruption and provide support for transformational change
  • We combine creativity with rigour
  • We strive for excellence and impact
  • We value diversity and equity for all.

Download Strategic Plan 2019–2022 (PDF, 2 MB)

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